This episode looks at the growing use of QR code menus in restaurants and what it means for the environment, businesses, and customers. We explore how these digital menus can help reduce paper waste, cut down on ink and transportation emissions, and save costs for restaurants. Plus, they open up new possibilities for sharing photos, videos, and detailed ingredient information. But there are also some concerns: not everyone has a smartphone, and QR code menus raise questions about data privacy and ethical collection practices. Tune in as we weigh the benefits and challenges of this digital shift in dining.
This podcast is based on the following article:
Ozturkcan, S. & Kitapci, O. (2025). A Sustainable Solution for the Hospitality Industry: The QR Code Menus. Journal of Information Technology Teaching Cases, 15(1), 2-7. https://doi.org/10.1177/20438869231181599